Privacy Policy
Last updated: September 2026
BS ONLINE ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us while using our travel services and website.
1. Information We Collect
We may collect the following information when you enquire, book, or communicate with us:
- Name, phone number, and email address
- Travel preferences, destination, dates, and passenger details
- Payment-related information required to process bookings (as applicable)
- Identity documents required for ticketing, visa, or travel compliance
- Website usage data such as device/browser details and pages visited
2. How We Use Your Information
Your information may be used to:
- Process bookings and travel-related requests
- Provide customer support and respond to enquiries
- Share necessary details with airlines, hotels, and travel partners to complete your booking
- Improve our website, services, and communication
- Meet legal, regulatory, and fraud-prevention requirements
3. Sharing of Information
We do not sell your personal information. We may share limited data with trusted service providers, airlines, hotels, payment partners, and authorities only when required to complete your travel service or comply with law.
4. Data Security
We take reasonable technical and organisational measures to protect your information. However, no method of online transmission or storage is fully secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies or similar technologies to improve browsing experience and analyse traffic. You can control cookies through your browser settings.
6. Your Rights
You may request access, correction, or deletion of your personal information by contacting us. We will respond within a reasonable time, subject to legal and operational requirements.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date.
9. Contact Us
For privacy-related questions, contact:
- Email: ask@bsonline.co.in
- Phone: +91 9732323300